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Topic #5: Learning Curve
How long will this take for me and/or my employees to learn how to use? This is by far the most unpredictable aspect of buying new software. If there is a demo version of the software available you should download it and get a feel for how it all works. If there isn't, it could be hard to tell. This is a big reason why you don't want to get more features than you need. Taking the time to learn everything costs money and resources that could be spent doing something else.
Learning the software on your own could be complicated. If that ends up being a serious problem you could always outsource the training. Although it costs some money on your part, it might just be worth having your employees guided through the software, instead of struggling with it on their own.
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