 |
|
Topic #10: Technical Support
You never know when you'll need tech support, but knowing that it is there when you need it is comforting. Before you buy software, check if they have tech support available. Is it for a limited time only or for the life of the product? You want to find this out before you have any problems, because running into unexpected complications wastes time and money. A sign of good support is it's available 24/7 and you have a few methods of reaching them, like e-mail, phone, and fax. Also, consider the cost of the tech support. If it seems exorbitant, try to find a comparable software program. You know that, at some point, you'll need the support so make sure it will be affordable.
|
|
